Help with Health Data
Health Data: Viewer & Export lets you inspect records already saved in Apple Health or Health Connect. It is free and works without an account.
Missing records?
First check that the records are visible in Apple Health or Health Connect. Health Data reads from that store; it does not connect directly to your wearable. Check the time window and the categories you allowed, then return to Health Data and pull down to refresh. Apple Health does not tell apps whether you denied read access, so an empty result can mean no records or no access.
Manage permissions
On iPhone, open Apple Health, tap your profile picture or initials, then Apps or Apps and Services, and choose Health Data. The store app has its own permissions, separate from earlier internal Health Studio installations. On Android, open Health Connect and choose App permissions, then Health Data. You can revoke access without deleting any health records.
Export a snapshot
Choose Export records and review its coverage before saving. Each type is limited to the newest 500 records in the selected range. All removes the lower date bound; it does not remove this limit. The CSV contains the loaded snapshot, not a complete history or backup. You choose its destination; a cloud folder shares the file with that provider.
Contact us
Email feedback+healthdata@37degreesn.com or use Feedback & Support in the app. Include your app version, phone model, operating system and the steps that failed. Please avoid sending raw health records. You can separately review and copy the app's optional support report; nothing is attached automatically.
Health Data is not a medical device and does not diagnose, treat, cure, or prevent any medical condition.